Annah Njoroge

ANNAH NJOROGE

Annah Njoroge heads the Firm’s Administration and Human Resources Department and brings over fifteen (15) years of professional experience in office administration, operations management, and organizational support, and whose role in streamlining and maintaining the Firm’s internal systems and procedures, ensuring that office operations run efficiently while providing critical administrative support to the Managing Partner, advocates, and support staff has been very instrumental. She also serves as the key liaison between the Firm and its suppliers, ensuring the delivery and maintenance of high-quality goods and services that support the Firm’s operations.

Her strong interpersonal relationships with colleagues, service providers, and clients contribute significantly to the Firm’s collaborative working environment, while her strong analytical and problem-solving skills enable her to anticipate operational challenges and address them promptly and effectively.

EXPERIENCE

1. ICT Systems Upgrade and Business Continuity

Supervised the overhaul and upgrade of the firm’s entire ICT network infrastructure (both software and hardware) before the COVID-19 pandemic struck. The transition was executed smoothly without interruption, data loss, or disruption to business operations, enabling the firm to successfully shift to a remote work environment and ensuring uninterrupted service to clients following the COVID-19 lockdown directive by the 4^th former President of the Republic of Kenya.

2. Cloud-Based ICT Network Transition

Facilitated the Firm’s staff's successful transition from an analogue ICT network system to a fully cloud-based system. This included organizing and coordinating staff training sessions to ensure effective adoption of the new system, significantly enhancing collaboration and operational efficiency across departments.

3. Secure Client Document Archiving System

Implemented a secure and structured archiving system for clients’ original security documents held by the Firm. This system has improved document tracking, security, and overall records management.

4. Digitization of the Firm’s Document Management System (DMS)

Oversaw the complete migration of the Firm’s records from analogue archiving to a secure, backed-up Google Cloud information system. This transformation fully digitized the Firm’s Document Management System, enabling real-time workflow management, improved collaboration among staff, and seamless information sharing both on-site and remotely.

She holds a degree in Business Management from Strathmore University and is an Accredited Virtual Assistant (VA).

Patrick Macharia Alex Kanja